FAQ
An overview of the most common questions that will help you get all the information you need.
QUESTION
For additional information on our forged products and other services, please contact us via chat / form or arrange a professional consultation.
To order from Czechsign store you will need:
Shipping address in Germany, Austria, Switzerland, Lichstein, Luxembourg, Monaco, Belgium or Slovakia. Credit card, PayPal or bank transfer for payment of goods.
When your order is complete, you’ll see a page with your order information and payment information.
We will send you an order confirmation email shortly after you complete your order.
The order is accepted immediately after ordering. We will send you an order confirmation via email or SMS. If you do not receive a confirmation email, please contact us.
In the event that some goods are not in stock, we will contact you immediately.
Once your order has been shipped, we will send you a confirmation email with your expected delivery date.
In case some goods are not in stock, we will contact you immediately.
We’ll send you an automated email when it’s in stock again. However, this email does not reserve the item. This means that if you are still interested in the product, it is best to hurry in case it sells out again.
CUSTOM WORK
Forged fences, gates or railings are always made to measure.
According to the specifications of your house and your ideas.
To speed up fill in our configurator “Dimensioning”
After entering the basic data, we will prepare documents for you and send you a processed offer.
Yes, we will advise you on the most suitable coating according to the specific requirements of the order.
No, the railing we offer is a folding system. For its installation you will need common tools (screws / screws, hammer, drill, wrench set, …)
Products that are in stock or has set price can be found in our czechsign e-shop.
To determine the exact price of our custom creation,
it is necessary to measure and consult with you the details of execution. More information here