Privacy Statement

CZECHSIGN STORE respects your privacy.
This Statement describes your privacy rights and our commitment to protecting your personal data.

Protection of personal data:
We collect and use your personal data solely in accordance with the privacy provisions of the Czech Republic. These are especially provisions of the Personal Data Protection Act No. 101/2000 Coll., As amended, Act No. 480/2004 Coll. on certain information society services and Regulation (EU) 2016/679 (GDPR).

Our employees and others who cooperate with us are obliged to protect personal data in accordance with legal regulations.

Collection and Use of Personal Information
Personal data means data that can identify you, such as address, e-mail address, telephone number, etc. The processing of personal data is necessary for us to provide services to our Customers. If you do not agree to the processing of data as described in this Statement, please do not use our website and services.

Information for performance of the contract
We will only collect and use personal information (ie name, address, e-mail address) if you enter this information in the entry field on our website or send it to us by e-mail.

The stored personal data will be used to perform the contract and process your inquiry. Upon full completion of the contract and full payment of the purchase price, your data will be stored with respect to tax and commercial filing periods, and will be deleted after the expiration of these periods. This does not apply if you have explicitly consented to the further use of your data.

Data for commercial communication
When ordering, your data (ie email address) for the legitimate interest of the Administrator will be used for marketing purposes. Your use of the data ends with your unsubscribe from the commercial communication. You can opt out at any time, either by sending a message to @ or by using the internet link provided in each commercial communication for this purpose. You can refuse the use of personal information for sending commercial messages during the order.

For the purpose of commercial communication, your personal information (email address) is used for 3 years from the last order, unless you log out during this period.

Customer account information
When you create a customer account, your data (ie name, surname, billing address, delivery address, email address) will be permanently stored in the customer database of CZECHSIGN You can request the deletion of your customer data and your customer account at any time.

Customer rating
CZECHSIGN offers you the possibility to enter your own evaluation of the products offered on the website (customer evaluation). Your customer rating will be published anonymously or. under the name you enter in the form field. In addition, you must provide a valid email address to enter a customer rating. This e-mail address is used only to contact you in case of questions about your evaluation, it will not be published or passed on to third parties.

Processing for contract performance
If necessary to execute the contract with you, we will also entrust other companies and individuals with tasks for CZECHSING. For example, we may be the shipping companies we work with.

These service providers will only receive access to such personal information as is necessary to perform the activity. These service providers are prohibited from using your personal information for other purposes. If required by law, agreements will be made with these service providers to protect your personal data.

Payment processing
We transfer your payment information to the appropriate financial institution or payment service provider as part of making payments.

How we collect your personal information

We collect and process data you provide to us and data generated by using our services. If you visit our website or communicate with us by e-mail, we will also use cookies and other tracking technologies to optimize your work with CZECHSIGN and our site.

To learn more about how these technologies work and your rights in this context, read the paragraph about automatic data collection.

In some cases, we may also collect information about you from other sources. These sources may be third parties acting as personal data aggregators, our marketing partners, public sources, or social networks.

Tools for automatic data collection

We use various tracking technologies to collect information about your movement on our website.

Cookies and pixel tags
Cookies are small text files containing a string of characters and uniquely identify the browser. They are sent to your computer by a website operator or by a third party. Most browsers accept cookies by default, as this is a condition for viewing and browsing most websites. However, you have the option to disable cookies completely in your browser settings, to block third-party cookies.

Pixel tags are scripts that run when a user enters a page or opens an email. The pixel itself is not visible and can only be found in the HTML code of pages and emails. The script calls an application on the server to either download a third-party cookie to your computer or to register the opening of an e-mail message.
Cookies and Google technology
Google Analytics: This cookie allows us to see information about the user’s visit to our site, such as the pages viewed, the source of the visit, the time spent on the site, and more. This information is depersonalized and displayed as numbers only. Therefore, they cannot be traced back to a specific user, helping to protect your privacy. With Google Analytics, we can determine which content on our site is most popular, and on that basis, we can offer you more content that interests you.
Google Analytics Remarketing: Uploads cookies to your computer, allowing Google to display a CZECHSIGN ad that might be of interest to you based on your previous behavior on the page. This information does not identify a specific person.
Google AdWords: With the Google AdWords code, we are able to identify which websites led you to CZECHSIGN. This will allow us to better use our budget for paid search results. This information does not identify a specific person.
Google AdWords Remarketing
By uploading cookies to your computer, Google can then show you a CZECHSIGN ad that might be of interest to you based on your previous behavior on the site. This information does not identify a specific person.
If you do not want Google to collect and process the information generated by these cookies, this can be prevented by installing the Google Analytics Opt-out BrowserAdd-on in your browser. This add-on is available at
What personal data we process
We process the following types of your personal information:
basic contact information such as name, address, phone number and email
demographic information such as date of birth, age, and gender
feedback, comments and questions about CZECHSIGN or about our products and services
Content you upload, such as images and videos
unique user data such as login ID, username, password and security questions
payment information, such as your bank account number
Information about visits to websites provided by your browser such as browser type, device, language, website address from which you came to our site, IP address, etc.
information about the services you have ordered and operated and how you use them. Behavior and movement on our site and in our services
information you provide when contacting customer support
data about emails from CZECHSIGN that you have opened
other personal information collected from your profile that you have provided on social networks, such as LinkedIn, etc.
employee information such as title, position or preferences and interests in the context of a career.
How we share your personal information
State authorities
Police or other state authorities may request your personal information from CZECHSIGN. We only share this data when required by law and we are required to provide it.
Partner companies, subcontractors and related companies
CZECHSIGN is part of a structure in which individual companies cooperate. Some services may be provided across these companies and some personal information may be transferred for the purpose of providing these services.
CZECHSIGN also involves subcontractors of some services in the processing of personal data. Personal data for the provision of these services may be provided outside the EU. Using subcontractors, CZECHSIGN concludes a Data Processing Agreement with them in order to protect your personal rights and fulfill your obligations to our Customers. Where the subcontractor is based outside the EU, CZECHSIGN provides the legal basis for such international data transfers based on the Privacy Shield for the USA or the standard EU contract clauses (EU Model Clauses).
We provide appropriate safeguards to ensure that your personal information is handled in accordance with applicable law. We have the same requirements for our subcontractors.
Your rights
Right to unsubscribe from marketing communications
You have the right to unsubscribe from marketing messages from CZECHSIGN, which can be done as follows:
following the unsubscribe instructions in the email you received with your marketing message
changing the customer account settings in the CZECHSIGN Customer Center
email requests sent to: @ CZECHSIGN.COM.

Please note that even if you unsubscribe from marketing emails, we can still contact you for administrative communications. Such messages include, for example, order confirmations or alerts important to the operation of the services used.

Fundamental rights
You have the right to access your personal data. Upon request, we will give you an overview of all your data that we process. You also have the right to data portability. You may also request CZECHSIGN to correct any discrepancies in your personal data.

For requests arising from this section, please use the email address @
You have the right to file a complaint about the processing of your personal data by CZECHSIGN with the Office for Personal Data Protection.

We appreciate your feedback. If you have any comments or questions about our Privacy Statement, or if you suspect that your privacy has been violated, please email us at info (at)

The latest version of the Privacy Statement is September 1, 2019

Cookie Policy

The websites you visit can store or retrieve information from your browser, usually using cookies. This information may apply to you, your preferences, or your device, and is typically used to ensure the optimal functioning of the site. Usually, they do not allow you to identify yourself directly, but can help the site adapt to your needs and interests. We process all provided data in accordance with the Privacy Statement.

Why we use cookies
We use cookies to optimize the use of the website. We also use them to collect anonymous, aggregated statistics to help analyze how users use the site. Information will help improve the structure and content of the site.

Necessary cookies
These cookies are necessary for the functioning of the website.

Analytical cookies
These cookies allow us to track traffic to your site and where users come to our site to measure and improve site performance. This helps us know which pages are most visited and how users navigate the site. Any information that these cookies collect is aggregated and is therefore anonymous.

Marketing cookies
We or our partners set these cookies. They can then be used to target or exclude the display of our advertising messages on other sites. They do not store personal information directly, but work with unique identification of the browser and device through which you connect to the Internet.

How to remove cookies
You can adjust the storage of cookies directly in your web browser.